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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
AS ALWAYS SURPRISING ME❤❤❤. DRESS WITH FINISH AND DECORATION, VERY WELL DONE. CONGRATULATIONS
Good store, sent very fast, good communication, dress like the himagem photo
Beautiful dress, in accordance with AD, different just the jewels found be more simple, but worth the cost and benefit. Live in SP Capital, arrived fast, recommend! 25.06 purchase, 18/07 shipped, 08.08.19 received
People think in a dress beautiful Thought? Is this dress wonderful beautiful, delivery super fast not taxed, am Rio
excvellent
I was very afraid to order a dress, all the same aliexpress, did not want waiting-reality. But risked and did not regret it. The dress cost me seven thousand and a half, with the delivery of ems. The store is clever! Went to the meeting and very quickly everything was sewn, the dress came almost a month before the date that i wrote to him. First of all. And secondly, i'm thin and tall, so i wrote my parameters, and i was also asked to make a skirt for the maximum length, 155 cm. And today and took the dress and it is a perfect village! The length itself is just perfect for me, you can even wear a heel. Read in the reviews that someone had five cm more or with a margin (this is the reviews for the same dress, only it goes another product). But my dress sat down like a glove, you can even lose a little weight, a kilogram of two, which i'm still going to do. Slightly different embroidery bust, look carefully photo in other reviews, but i knew it even before the order, so i will not shoot the star.
Very beautiful my dress arrived in perfect condition am loving it not have pictures because havent got home
Congratulations .... My fiancee experienced and said the size is perfect.. OBG
SIMPLY AMAZING, VERY BEAUTIFUL DRESS, WORKMANSHIP WELL MADE. CONGRATULATIONS TO SELLER
THE dress is perfect, more beautiful than the picture. Am extremely satisfied…