We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seller request size 14 and sent me size 16 please be more careful when making the shipping
The dress is very nice, you have to make some small arrangements, the sequins and stones are not sewn heavily so some fell. Anyway I have to take it to fix it so they can shorten it because it's long, my stockings: height 1.60 cm, weight 50 kg, 85cm bust, 60 cm waist, 95cm hips. I am totally satisfied with the purchase, it is nice and at a good price. (After the wedding I will upload photos) I recommend
Order made September 30 store sent October 7 sent October 10 received November 5 dress chose on the basis of reviews track tracked in places filed had to write to the seller to find out the seller communicated answered all questions In Russian 42 with an increase of 170 size 2 dress just super very chic came all for such a sum just super boldly order the dress immediately from the parcel with a pretzel for 6 rings just very Good
I'm without words, the dress is perfect just like the pictures!!!!
Beautiful gown. Delivered just as shown in image. Thank you.
Great. Thank you
The dress came in a month after payment of the order. The store always talked to me. Everything came in excellent condition! All beads are in place!!! Amazing!!!!!
Beautiful, though it has a strong smell of fish that i don't know how to get out of it
Very pretty dress. There is further work with it especially with the lace sewing (very loose), but it's okay for this price. No ink spot, no scratch, no hole, no stain. I don't know yet if it fits because it's impossible to try it on alone. But I don't want to ask my fiancé to help me, he should not see me in the dress until the big day :-)
Everything is great seams a little sloppy but thank you very much as in the full picture I recommend the store was very interested